Our customer driven approach!
As Panelite strives to continue to be the aftermarket brand of choice for truckers everywhere, our product lines are driven by customer demand. While our Research and Development department works on creating new products or altering existing offerings as changes to trucks occur – one of our greatest resources is you, our customers.
Many new products are developed as requests from the truckers, mechanics, fleet managers, owners and salesmen come into our office. From the need to protect glass from breaking, which is how the Freightliner Cascadia rear window guard was developed, to protecting from glare from the side light, our engineers carefully examine the requests and work towards a solution.
We welcome all feedback and inquiries – from requests to modify a product, further explain installation instructions, or ask for a new product – our customer service team answers each and every email or phone call we receive in a quick and detailed manner. Connect with the team to let us know what products you are looking for – we’d love to hear from you! Of course, not all suggestions and requests can be developed – either due to location, size and reliability or other factors – the Research and Development team do try to get the customer the product they are happy with.
New products are rolling out on a regular basis, and while we try to print catalogs as often as needed – one of the best resources for the latest products is our websites and our social media handles.
Listening to our customers, and delivering a product that not only meets their expectations but exceeds them, is one of the factors that Panelite and Dieter’s strive to achieve to keep our reputation stainless.
Trusted as an industry leader in quality & innovation, Panelite is the preferred lite panel and “chrome” accessory supplier to nearly every heavy truck manufacturer in North America. On the assembly line, at the dealership or in your garage, Panelite puts the original in original equipment. After all, in a world of knockoffs, be original. Choose Original. Panelite.
So wherever you buy parts – spec the most original equipment available & demand Panelite.